Live demo

We built this for DocMorris

This isn't a slide deck. It's a working AI agent for Europe's online pharmacy. Try it on E-Rezept submissions, paper prescriptions, deliveries, OTC orders, and pharmacist routing.

Try the DocMorris AI agent

Ask about submitting an E-Rezept, posting a paper prescription, delivery times, OTC orders, or how to reach a pharmacist.

How do I submit my E-Rezept to DocMorris?
How do I send in a paper prescription?
How long does delivery take in Germany?
Can I return an unopened OTC product?
I have a question about side effects, can you help?
How do I reset my DocMorris account password?
Call the agent
Or dial direct: +44 7886 066539

What Lorikeet Can Deliver for DocMorris

Built for the European pharmacy patient journey, from prescription submission through delivery, with regulated-content guardrails throughout.

Patient-aware conversations

Customers ask in their own words. The agent understands E-Rezept, paper prescriptions, OTC orders, and Rezept-Abo.

All channels available

Same AI brain across chat, voice, and email. Consistent answers in any language DocMorris serves.

Regulated content built in

GDPR and pharmacy-grade guardrails keep the agent off clinical advice and route any medical question to a pharmacist.

24/7 availability

Customers don't wait for opening hours. Prescription status, delivery questions, and account changes around the clock.

Ready for your systems

In production, connects to your dispensing platform, Gematik E-Rezept services, courier tracking, and your account systems.

Deploy in days

This whole demo went up in hours. Your production launch can be just as quick.

How we built this for you

This demo? Built from scratch for DocMorris. Real logic for real customer scenarios.

1

Mapped your scenarios

E-Rezept, paper prescription, delivery, OTC orders, pharmacist routing, account changes. All covered.

2

Added your knowledge

Pulled DocMorris support content into the knowledge base so answers come from real DocMorris policies.

3

Set the safety controls

No clinical advice. GDPR-aware data handling. Any medication question routes to the DocMorris pharmacist consultation.

4

Went live

Chat is working right now. Ready to plug into your dispensing platform, E-Rezept services, and courier APIs.

Ready to add the world's best CX AI?

Connected to your real customer data, dispensing operations, and courier feeds. This sandbox is just the start.

Discuss with our experts Finish setting up your sandbox